Client Contract Operations Specifications define the type and quality of the required ‘Scope of Work’ (SoW) from an aviation service provider. The Operator SOP shall define the method and shall be a bridging document between the Company and ASP by which they will fulfill that requirement. This manual should be a Contract-specific supplement to the Operator suite of Operations Manuals.
The Air Operator ERP shall detail policy and procedures for dealing with any emergency situations which may occur. In the early stages of any contract, this will need to be aligned with the Client ERP.